Channel partner agreement

Terms for resellers and integrators in the OpenVLAN partner program. Last updated: August 2026.

1. Appointment

We appoint you as a non-exclusive reseller of OpenVLAN subscriptions to end customers in your registered territories. You act in your own name; nothing here creates an agency or employment relationship.

2. Program requirements

3. Deal registration & margin

Registered opportunities follow the deal registration process. Registered-deal margin is stated in your partner portal and applies to the initial term and stated renewals.

4. Orders and billing

You order through the partner portal. You own customer billing and collections; we invoice you at partner pricing. You may not charge customers above MSRP without written approval.

5. Support boundaries

You are first-line support for your customers; we back you per the partner support matrix. Escalations route through the portal, not general support.

6. Brand usage

You may use our marks solely to market the service per the brand guidelines in the portal. All goodwill accrues to us.

7. Term and termination

The agreement runs one year and renews unless terminated with 30 days' notice. We may terminate for program violations or brand misuse with an opportunity to cure where reasonable.

8. The rest

The Terms of Service govern the service itself; your customers also accept them. Confidentiality, liability caps, and governing law follow the framework in the MSA.

This document is an illustrative template for a demo site and is not legal advice.